This is no longer the location.
Where to buy a bus ticket to Oaxaca in Mexico City’s historic center? This has been a dilemma and frustrating for foreign travelers for many years. We cannot use non-Mexican credit cards to buy an ADO bus ticket to Oaxaca (or anywhere ADO operates) online. Heretofore, the only solution was to go to Mexico TAPO (the regional bus station) to buy an advance ticket (45-minute taxi ride one-way) or show up on the day you want to leave and hope there is a seat.
After a frustrating hour on my computer and then again with the concierge at my otherwise absolutely wonderful and affordable Hotel Catedral, I accepted that I could not change the system. They suggested I might buy a ticket at OXXO (the convenience store). Not wanting to waste another moment, I went on to spend three wonderful hours at the Secretaria de Educacion Publica (SEP) to view and review 1923-1928 Diego Rivera murals. My hope was that sometime later, aka mañana, perhaps I would source a ticket location.
I went in search of OXXO. No OXXO where it was supposed to be. Then, I went into a hostel to ask and was directed to a street but no address. I kept walking, hoping I could find the Hotel Majestic where someone else said there was a travel agency. Instead, I found myself in front of the Holiday Inn Zocalo and entered, hoping they could sell me a ticket. The bell captain, in reply to my query, said, Oh, someone was here last week saying an ADO ticket office just opened around the corner. Go out, turn right and then turn left at the first street. It’s down there somewhere. Not far. I was skeptical, yet decided to trust. This is important in Mexico. Trust takes you to many places and then eventually to the right one. (By the way, did I say I’m traveling alone, sola?)
So, I followed his instructions, but I crossed Calle Monte Piedad from 5 de Mayo to walk on the Zocalo side turning left and heading away from the Cathedral as instructed. No store where the bell captain said there should be one. Exasperated, I pivoted. Un milagro!
Don’t blink! You might miss it: A teeny, weeny sign hung high above and to the side of an arcade entryway leading to restaurants and artisan collectibles on the upper floors. I was deluged by eager young people promoting said establishments and in the obscurity of the arched tunnel could not see the small, portable stand with signage facing the opposite wall promoting bus ticket sales. So, again, after seeing the street sign, I said, Where is the bus ticket office? There, they said, pointing about five feet away.
Now, here’s what you’ve been patiently waiting for:
MultiMarca ticket stand, Ave. Monte Piedad #11, between 5 de Mayo and Francisco I. Madero, across from the Zocalo and next door to McDonald’s soft serve. Open daily 9 a.m. to 5 p.m. Cash only if you are a foreigner! One-way, 6-hour bus ticket to Oaxaca on ADO GL is $584 pesos. No phone. They use wide-band Telcel USB to connect to the Internet and process tickets.