Our programs are customized experiences and arranged far in advance of the actual program. The cancellation and refund policy is in place because we must confirm arrangements with many people in Oaxaca and this often requires non-refundable deposits that we must make. Thank you for understanding.
Cancellation and Refund Policy
A 50% deposit is required (including supplemental and optional fees) to reserve your space in a program. The final payment for the balance due shall be postmarked 60 days before the program starts. Deposits and final payments may be made by personal check or PayPal. We will send you a reminder and an itemized invoice.
If cancellation is necessary, please notify us in writing by email. If you cancel before the 60-day cut-off, we will refund 50% of your deposit. After that, no refunds are possible. However, we will make every possible effort to fill your reserved space if we have a waiting list. You are always welcome to send a substitute. We strongly recommend that you take out trip cancellation, baggage, emergency evacuation and medical insurance before you begin your trip, since unforeseen circumstances are possible.
To register or for questions, contact: oaxacaculture@me.com or call (919) 274-6194
Please make your deposit payable to Norma Hawthorne, Oaxaca Cultural Navigator LLC, and mail it to: Norma Hawthorne, 110 Blue Heron Farm Rd., Pittsboro, NC 27312. Thank you.
This workshop is produced by Norma Hawthorne, Oaxaca Cultural Navigator LLC. For more information, see: www.oaxacaculture.com



