Our programs are customized and arranged far in advance of the actual program. The cancellation and refund policy is in place because we must confirm arrangements with many people in Oaxaca and this often requires that we make non-refundable deposits to secure reservations. Thank you for understanding.
Registration Fees, Cancellation and Refund Policy
All registration deposits and final payments due shall be transacted by PayPal or WePay. We are in Oaxaca, Mexico, most of the year, so this is the only way we can accept funds.
A 50% deposit is required (including supplemental and optional fees) to reserve your space in a program. The final payment for the balance due shall be made by PayPal 60 days before the program starts or as specified in the program description, whichever date comes first. Deposits and final payments may be made by PayPal or WePay* only. We will send you a reminder and an itemized invoice by email. You let us know which online payment vehicle you prefer.
If cancellation is necessary, please notify us in writing by email. If you cancel before the 60-day cut-off, we will refund 50% of your deposit. After that, no refunds are possible. However, we will make every possible effort to fill your reserved space if we have a waiting list. You are always welcome to send a substitute. We strongly recommend that you take out trip cancellation, baggage, emergency evacuation and medical insurance before you begin your trip, since unforeseen circumstances are possible.
*For Payment with WePay
We will send you a WePay invoice. Please click the link and you’ll be directed to a page where you can enter your credit card information. You do NOT need to create a WePay account in order to pay. By paying this you agree to our terms, conditions and cancellation policy. Please note that the credit card processing fee of 3.5 percent is not included in the price.
To register or for questions, contact: firstname.lastname@example.org
This workshop is produced by Norma Hawthorne, Oaxaca Cultural Navigator LLC. For more information, see: www.oaxacaculture.com